Swiggy Career 2019 Job Opening for Executive Customer Delight @ Bangalore

Swiggy Career Jobs Opening 2019 Notification Associate/Senior Associate -(NonTechnical) Posts Download Application at  www.swiggy.com. Swiggy Career Job has Recently Announced 2019 regarding Associate/Senior Associate -(NonTechnical) & Various Job Openings Interested and Eligible Candidates can Download Application Through Official website. Swiggy Career 2019 Job Opening for Executive Customer Delight @ Bangalore.

Swiggy Career 2019 Job Opening for Executive Customer Delight @ Bangalore


Company Name: Swiggy

Official Website: www.swiggy.com

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

No.of the Post: 50

Role Category: Voice

Qualification: Any Graduate

Job Role: Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time

Salary: INR 2,50,000 - 4,75,000 P.A.

Selection Process: Interview

Last Date: Going On

Job Location: Bangalore

Apply Mode: Online

Company Profile:

An initiative that started in 2014 with just a few restaurants on board limited to Koramangala in Bangalore, Swiggy is now India's leading food ordering and delivery platform. We recently received our series H round of funding and were able to raise an astounding $1 Billion. Starting off with just 2 neighborhoods in Bangalore , we are now present in over 100 cities PAN India and are only looking to grow further. More than 60,000 restaurant partners leverage Swiggy to reach new customers and increase their sales. All of this has been made possible only because of our motivated workforce nearing 7000+ employees that run the show from start to finish. Every order delivered by Swiggy's fleet of over 1,25,000 Delivery Partners, the largest in India, ensures a host of customer-centric features, while ensuring we provide unparalleled convenience for our customers. For more information, visit www.swiggy.com or connect with us on Facebook, Twitter, and LinkedIn.

Job Description:

  • Proactively attend all the queries, complaints, requests across the companys social media platforms
  • Raise issues to the concerned teams and follow up for resolutions
  • Proactively and continuously keep the customer and stakeholders informed about the status of the problem
  • High level of individual discretion to ensure customer satisfaction and business success
  • Build credibility with customers by empathizing with their problem in words, proactively understand their needs and respond promptly
  • Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely
  • Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions
Keyskills:
  • Customer Satisfaction
  • Customer Support
Recruiter Name: Salman

Contact Company: Swiggy

Address Details:
4th Floor,
Maruthi Chamber Annex Building,
Rupena Agrahara,
Hosur Road.

Apply Mode: Online

Swiggy Career 2019 Job Opening for Executive Customer Delight @ Bangalore Swiggy Career 2019 Job Opening for Executive Customer Delight @ Bangalore Reviewed by Nancy on May 13, 2019 Rating: 5

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