Amazon Urgent Walk-in for Customer Service Associates @ Coimbatore

Amazon India Pvt. Ltd. Walk -In Drive Opening 2018-2019 Associate/Senior Associate Job Posts Download Application at Amazon India Pvt. Ltd.Career Job has Recently Announced 2018 regarding Associate/Senior Associate & Various Job Openings Interested and Eligible Candidates can Download Application Through Official website. Amazon Urgent Walk-in for Customer Service Associates @ Coimbatore.

Amazon Urgent Walk-in for Customer Service Associates @ Coimbatore

Company Name: Amazon

Official Website:

Job Role: Customer Service Associates (Work From Home)

Eligibility: Any Graduate

Experience: 0 - 5 Years

Salary: Rs: 1,44,500 - 2,24,000.

Shift: Any Shift

Job Location: Coimbatore

Walk-In Date: 28-08-2018 - 01-09-2018

Walk-In Time: 10:30 AM - 03:30 PM

Company Profile:
  • Amazon is Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads; electronics & computers; home & garden; toys; kids & baby; grocery; apparel; shoes & jewelry; health & beauty; sports & outdoor; and tools, auto & industrial.
Knowledge & Skills Required:

1. Communication Skills.
2. Excellent communication skills (written and verbal).
3. Ability to communicate correctly and clearly with all customers.
4. Excellent documentation skills.
5. Good comprehension skills ability to clearly understand and state the issues customers present.
6. Ability to concentrate follow customers issues without distraction to resolution.
7. Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
8. Work successfully in a team environment as well as independently.

Computer Knowledge/Skills:

1. Ability to use a desktop computer system.
2. Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
3. Excellent typing skills.
4. Demonstrates understanding of the Internet, website, and competitor websites.
5. Demonstrates an ability to successfully navigate websites.
6. Demonstrates a proficient knowledge of email applications.
7. Demonstrates an ability to learn in various media.
8. Ability to successfully adapt to changes in the work environment.

Customer Focus:

1. Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
2. Ability to empathize with and prioritize customer needs.
3. Demonstrates interpersonal skills with a diverse customer base.
4. Demonstrates conflict resolution, negotiation, and de-escalation skills.
5. Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
6. Ability to determine customer needs and provide appropriate solutions.
7. Maintain regular and reliable attendance, including the daily schedule as assigned.
8. Flexible with the working schedule; may be expected to work weekends, holidays and events.
9. Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:

1. Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
2. Ability to approach problems logically and rationally.
3. Action oriented and self-disciplined.
4. Organized and detail-oriented.
5. Ability to quickly and effectively prioritize work time in various departments to meet business need.
6. Ability to maintain composure in highly escalated situations.
7. Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
8. They will be creative and analytical problem solvers with a passion for excellent customer service.

Eligibility Details:
  • Minimum qualification is 10 + 2. 
  • Any graduate/ PG is eligible to apply.
Documents to Carry:
  • Original Govt. ID proof.
  • Passport Size photograph.
Venue Details:
"Amazon Development Centre India Private Limited,
India Land Tech Park, CHIL SEZ Area,
Keeranatham Village, Saravanampatti, Coimbatore - 641035."

Apply Mode: Online
Amazon Urgent Walk-in for Customer Service Associates @ Coimbatore Amazon Urgent Walk-in for Customer Service Associates @ Coimbatore Reviewed by Nancy on August 28, 2018 Rating: 5

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