Amazon Urgent Walk-in @ Coimbatore || Customer Service Associates - Apply Now

Amazon Company Career Jobs Opening 2018-2019 Various Customer Service Associates Job Posts Download Application at www.amazon.comAccenture Career Job has Recently Announced 2018 regarding Customer Service Associates & Various Job Openings Interested and Eligible Candidates can Download Application Through Official website. Amazon Urgent Walk-in @ Coimbatore || Customer Service Associates - Apply Now.


Amazon Urgent Walk-in @ Coimbatore || Customer Service Associates - Apply Now


Company Name: Amazon

Official Website: www.amazon.com

Job Role: Customer Service Associates

Eligibility: Any Graduate

Experience: 0 - 5 Years

Salary: Rs: 1.70 LPA to 2.04 LPA

Job Location: Coimbatore

Walk-In Date: 12-03-2018 - 17-03-2018

Walk-In Time: 10:30 AM Onwards

Shift: Any Shift

Work Time: Full Time



Company Profile:
  • Amazon is Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads; electronics & computers; home & garden; toys; kids & baby; grocery; apparel; shoes & jewelry; health & beauty; sports & outdoor; and tools, auto & industrial.
Job Description:
  • An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. 
  • This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. 
  • Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Communication Skills:
  • Excellent communication skills (written and verbal).
  • Ability to communicate correctly and clearly with all customers.
  • willing to work in 24*7 shifts.
  • Good comprehension skills ability to clearly understand and state the issues customers present.
  • Ability to concentrate follow customers issues without distraction to resolution.
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
  • Work successfully in a team environment as well as independently.
Computer Knowledge/Skills:
  • Ability to use a desktop computer system.
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
  • Excellent typing skills.
  • Demonstrates understanding of the Internet, Amazon.com website, and competitor websites.
  • Demonstrates an ability to successfully navigate websites.
  • Demonstrates a proficient knowledge of email applications.
  • Demonstrates an ability to learn in various media.
  • Ability to successfully adapt to changes in the work environment.

Customer Focus:
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
  • Ability to empathize with and prioritize customer needs.
  • Demonstrates interpersonal skills with a diverse customer base.
  • Demonstrates conflict resolution, negotiation, and de-escalation skills.
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
  • Ability to determine customer needs and provide appropriate solutions.
  • Maintain regular and reliable attendance, including the daily schedule as assigned.
  • Flexible with the working schedule; may be expected to work weekends, holidays and events.
  • Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.
Problem Solving Skills:
  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
  • Ability to approach problems logically and rationally.
  • Action oriented and self-disciplined.
  • Organized and detail-oriented.
  • Ability to quickly and effectively prioritize work time in various departments to meet business need.
  • Ability to maintain composure in highly escalated situations.
  • Qualified candidates will be comfortable in a multi-tasking, high-energy environment. 
  • They will be creative and analytical problem solvers with a passion for excellent customer service.
Documents to Carry:
  • Please carry resume, passport size photograph and one Original Govt ID proof for interviews.
Venue Details:

Tower-A, 3rd Floor, 
India Land Tech Park Pvt.Ltd.,
CHIL SEZ, Keeranatham Main Road, 
Saravanampatty, Coimbatore - 641035.

Apply Mode: Online
Amazon Urgent Walk-in @ Coimbatore || Customer Service Associates - Apply Now Amazon Urgent Walk-in @ Coimbatore || Customer Service Associates - Apply Now Reviewed by Nancy V on March 12, 2018 Rating: 5

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