Hewlett-Packard (HP) Immedidate Job Openings for Freshers/Experienced @ Bangalore, Huge Vacancies on October 2015 – Apply Online

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Company: Hewlett-Packard (HP)

About HP:
The Hewlett-Packard Company or HP is an American multinational information technology corporation headquartered in Palo Alto,California,United States. It provides products, technologies, software,solutions and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.

Job Role: Customer Support Engineer

Required Experience: 0.6 – 1 Year

Required Education Qualification: Any Degree

Shift: Rotating

Contract: Company Rules

Job Description:
Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources.
Monitor the service event through completion for compliance.
Manage the service requests of customers through different access channels.
Reviews customer feedback related to customer entitlement & case management.
Provide basic analysis of cases.

Skills:
Superior communication skills both written and verbal.
Experience in customer facing role either remote or face to face.
Understands internal processes and tools.
Computer proficiency.
Problem solving skills.
Accuracy in data entry.
Excellent fluency in language to be supported.
Experience in a phone based remote role.
Familiarity with computer technology.
Time management skills.

Salary: Best in Market

Job Place: Bangalore

Schedule: Full Time

Travel: No

Required Documents: Updated Resume

Selection Mode: HR Interview, Written Test

Apply Mode: Online
Hewlett-Packard (HP) Immedidate Job Openings for Freshers/Experienced @ Bangalore, Huge Vacancies on October 2015 – Apply Online Hewlett-Packard (HP) Immedidate Job Openings for Freshers/Experienced @ Bangalore, Huge Vacancies on October 2015 – Apply Online Reviewed by Venkatachalam P on October 01, 2015 Rating: 5

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